CA Service Desk manager

Unified is one of the major partner of CA that has the ability to provide you the best solutions for comprehensive integrated application suite to meet your organizational business needs;thereby, assisting you in handling the vital challenges of your business, while managing the cost and alleviating the risk exposure.
We provide you the unconventional customized solutions for a wide variety of products, particularly IT service management. Our solutions offered for CA Service Desk Manager has proved to be effective for IT service management operations.

What can CA Service Desk Manager do?

CA Service Desk Manager can enable you to deliver efficiencies in IT service management to consumers, IT teams and management. Mobility and collaborative self-service capabilities provide a modern and social experience for accessing services and performing tasks which can help increase IT satisfaction and team productivity.

Key Features

  • Comprehensive, integrated service support
  • Modern, collaborative consumer experience
  • Mobile-optimized capabilities
  • Innovative change management
  • Pre-built ITIL® content*
  • Comprehensive, integrated service support
  • Modern, collaborative consumer experience
  • Mobile-optimized capabilities
  • Innovative change management
  • Pre-built ITIL® content*

*ITIL® is a registered trademark of AXELOS Limited.

Key Benefits

  • Increased productivity of consumers, IT teams and management
  • Reduced number of Service Desk tickets
  • Faster service restoration
  • Clear understanding of support’s business value
  • Less business risk associated with changes
  • Fewer service disruptions

 

USA

Unified IT Services
#14111 Robert Paris CT,
Suite 105, Chantilly,
VA 20151.
+1-408-649-5432

Hyderabad

Unified IT Services Pvt.Ltd.
#202, PSR Prime Tower,
Gachibowli, Hyderabad - 500032,
Telangana, India.
+91-9100061521
+91-9100061522

New Delhi

Unified IT Services Pvt.Ltd.
#1899, First Floor,
Uday Chand Marg, Kotla Mubarakpur,
New Delhi- 110049, India.