Microsoft Dynamic CRM Social

In present social world, businesses are required to connect with the customers and deliver their knowledge at a faster pace. .It is also significant for the organization to have access to the information that has influence on their brand. Perfect tools will allow the marketing teams to give the best user experience.
Unified provides the industry best solutions for Microsoft Dynamics CRM social that enables you to give the enhanced experience to your customers with the best access to the social tools that are built within them.

Microsoft Dynamic CRM Social

Sales people spot new opportunities and respond to competitive threats with precision. Marketing teams use social insights to make their campaigns sing. Customer care teams use sentiment analysis to understand customers and to make interactions more meaningful.

With our social capabilities, you can:

  • Turn sentiment into opportunity with Microsoft Social Listening. Monitor brand presence and track strategic initiatives across marketing, sales, and customer service.
  • Make every conversation more relevant with social insights that help you get to know the person behind the contact data.
  • Engage with your customers on any channel, and provide service on their terms. Care everywhere to create customers for life.



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