CA Nimsoft Service desk
Unified is the leading partner of CA that provides solutions for Nimsoft service desk for making the best use of functionality concerning service management. Consequently, the cost and the coding complexities that cause difficulty in fulfilling present business requirements are eliminated.
We offer solutions for workflows to meet your business requirements, and most importantly we realize the significance of the service management in today’s business environment.
CA Nimsoft Service Desk overview
CA Nimsoft Service Desk is a SaaS-based solution for IT service organizations aiming to fulfill their significant business requirements, while maintaining the benefits of a true SaaS solution. With CA Nimsoft Service Desk, your business gets the required service management capabilities including service catalog, incident management, change management and more by transcending the cost and complexity involved in traditional service management solutions.
We offer adaptable solutions that can easily be configured to specific business needs without having to do custom coding. CA Nimsoft Service Desk delivers a consumer-like user experience with social capabilities like chat and an intuitive user”Board”. The Board lets analysts keep track of all key activities associated with any ticket.
CA Nimsoft Service Desk Benefits
With CA Nimsoft Service Desk, your business can realize following list of objectives:
Enhance business agility: CA Nimsoft Service Desk is a SaaS-based offering, which means no hardware to configure and no software to install or upgrade and additional capacity can be easily added anytime it’s needed.
Improve internal operations: Built for ITIL by ITIL experts, CA Nimsoft Service Desk features nine processes that are PinkVERIFY certified and proven to boost operational efficiency and quality.
Increase service levels: CA Nimsoft Service Desk lets you realize the efficiency gains and operational insights needed to deliver more effective, responsive and reliable services